Wednesday, April 20, 2011

A Special Thank You ...

I've been getting some questions in reference to who I visit at counters, or why I'm all about my Makeup Artists (MAs). There's a lot to be said about the overall experience at a makeup counter. Whether it's something horrible where you're given misinformation, or not being treated with dignity/respect, or the associate isn't helpful at all. Worst case scenario, just flat out rude and you leave the location with sadness, frustration, and just not feeling happy. Reading PinkSith's experience at YSL, versus her experience at Armani has prompted me to make a post about why I'm all about my Makeup Artists. 

Given what I do for a living (yes, I work in customer service), if I get asked a question I don't know the answer to, I'm given the fury of a billion suns from people. There are some people who get upset if the associate doesn't have an answer, and I get it...we as customers want the sales associate to have an answer for everything. Even if the associate doesn't know the answer to everything, at least be polite and if I ask for help, please do assist me.

I'm normally a quiet shopper, as in I usually don't like to be bothered and I just buy what I like, because I hate being pushed into a sale. Plus I'd rather not disappoint myself with a MA or Sales Associate that can't answer my questions. Luckily for me, I've met my MAs who found me, as in they approached me when I first met them. They're brilliant at recommendations and can actually answer my questions and (gasp) they don't force me to buy anything. Last but not least, they have the same passion for makeup as myself. What more can a makeup junkie like me ask for? Oh yea, they're all pretty hot. ahahaha

So if you're ever in New York City, please feel free to visit my dream (makeup) team: 

David--SpaceNK at Bloomingdale's at 59th and Lexington: Most of my buys at SpaceNK are based on his recommendations. Normally I can pick what looks good on me, but David has helped me broaden my perspective on seeing other colors that look awesome on me as well. I just want to say thank you for doing my makeovers and color matching me in several foundations and being right the first time (who knew that was actually possible)? You're always the first person I ask for advice on makeup in general and being honest if something looks nice on me, or if something looks like crap. You're honestly one of the few people who can make me laugh about anything and for asking me how I'm doing, not because you feel like you have to, but because you care. I finally found skincare that works thanks to you. :) No matter how busy your counter is, you always make the time for me, even if you have like 20 other ladies asking you for a makeover. :)
Dustin--Le Metier de Beaute at Bergdorf Goodman: To me, you are the face of Le Metier de Beaute. Your charisma and charm have a special place in my heart. The first time I ever entered into Bergdorf Goodman, I felt like I wasn't special or good enough to be in there, but when I entered the cosmetics floor, you approached me and made me feel comfortable. You're always giving me fun ideas of how to mix colors and being innovative with my Le Metier products. As a result, I'm a Le Metier fan. Your skills and knowledge are unparalleled and Le Metier should be thanking their lucky stars to have you. This blog wouldn't be here today if it wasn't for Dustin's idea to start blogging. Thanks for letting me snoop around your counter and giving me awesome makeovers too, because I really need to break out of my neutral eyeshadow shell.

Joey--Giorgio Armani at Bloomingdale's at 59th and Lexington: You're usually the only associate at that counter handling 498345892 ladies at the same time and making all of them feel special. I honestly don't know how you do it; I wish my readers can watch you at work because I'm always awe-struck because you can handle all those people at the same time. Yet when I sit down in that chair, I always feel special, let alone after my makeover...I'm always feeling glamorous: minimalist when it comes to makeup approach, yet brilliant results. I've finally found a true nude lipstick that's actually FLATTERING. I would like to know when will be the day that I can come over and play with your makeup brushes. I know you probably have a billion Shu Uemura brushes.

Tracy--SpaceNK at 59th and Lexington: When we first met, you were working at the Soho location. As you know I normally go to David, but the Soho location has Chantecaille, yet you were still willing to help, knowing that I normally go to someone else. I know if someone else would have helped me, the person wouldn't have been inclined to help, because I am normally David's customer. I've been at the Soho location and I've never been pleased with the people there, yet you approached me and said hi. :) Thank you for being so easy going and showing me what works and what doesn't. Granted I haven't known you as long as my other guys, our "relationship" is still developing. Now that you're working at the 59th and Lex location, I'm so looking forward to have you give me a makeover.

The manager at Blue Mercury at 75th Street and Third Avenue: I've known you before you worked at Blue Mercury and I've known you the longest (in comparison to the people mentioned above). You are my heart and you've gone above and beyond my expectations, and because of it I'm so picky with who I go to now. You're my twin in more ways than one. When it comes to colors that look flattering on you, it also looks awesome on me ;D. I finally got to see you today and it has been a long time since I last saw you. You're sense of humor really amuses me and I can't help but smile. Because of you, I know the concept of highlighters, cream blushes, and bronzer. Thank you for reminding me why I love makeup in the first place.  I'm so happy that you're doing well. :)

So I just wanted to give you all a special thank you, because without you, I wouldn't have this blog talking about awesome makeup. If it wasn't for these people, I would probably be only buying stuff online, and who wants to do that? I'm all about going to a counter to play and leaving happy. Thank you for making me feel special and for making my experience at your counter a special one each time. :D

-the black panties


  1. I love this post. So thoughtful!!! :) <3 xxx

  2. i know we as people tend to remember bad experiences moreso than the good ones. the good MAs should be appreciated, or at least be reminded how awesome they are.

  3. I love this post!
    I should say a huge thank you to all my fave SAs :D

    They always deserve (esp as I've been in their shoes) x

  4. I know I'm late to the table on reading this, but what a kind and touching post! I hope you shared this with all the special people you highlighted! You're such a sweetie for doing this post.